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Sentraali – successful 24/7 customer service solutions

Are you looking for a modern way to provide the best possible service to your customers? Look no further! We’ve been providing successful customer service solutions since 1911 so you can rely on us to take care of your customers needs promptly and professionally. But don’t just take our word for it – 89 per cent of our 0 100 100 directory assistance service customers would recommend us.

We can manage your company’s customer services, technical support, moderation, sales and customer management, as well as the telephone exchange. We operate wherever your customers are, and serve them by phone, email, web pages and on social media and in chats – whenever and wherever you need us to be. We are able to handle large volumes efficiently and with great quality.

In addition to tailored customer service solutions, we also provide number and search services, such as the 0 100 100 directory assistance service, and the 118 number search service.

We operate in Helsinki and Kajaani with a team of around 250 professionals. We are part of the Eniro Group, listed on the Stockholm Stock Exchange, and employ some 2,000 people in the Nordic countries and Poland. Read more about the Eniro Group

Sentraali (Oy Eniro Finland Ab)
Phone +358 (0)29 0100 100 (Mon-Fri 8-16)
Fax +358 (0) 29 0100 101
Business ID-number 0100130-4
Registered domicile office Helsinki
E-mail firstname.lastname@sentraali.fi

Address
Helsinki: Valimotie 9-11, FI-00380 Helsinki
Kajaani: Viestitie 2, FI-87700 Kajaani

Customer service
tel. +358 (0)29 0100 100 (Mon-Fri 8-16)
e-mail: asiakaspalvelu@sentraali.fi