Sentraali – successful 24/7 customer service solutions

Are you looking for a modern way to provide the best possible service to your customers? Look no further! We’ve been providing successful customer service solutions since 1911 so you can rely on us to take care of your customers needs promptly and professionally. But don’t just take our word for it – 89 per cent of our 0 100 100 directory assistance service customers would recommend us.

We can manage your company’s customer service, technical support, moderation, sales and customer management, as well as the telephone exchange. We operate wherever your customers are, and serve them by phone, email, web pages and on social media and in chats – whenever and wherever you need us to be. We are able to handle large volumes efficiently and with great quality.

In addition to tailored customer service solutions, we also provide directory assistance and local search services, such as the 118  and the 0 100 100. For business customers, we offer 0100100 media solutions for better findability and sales promotion.

We operate in Helsinki, Kajaani and Tampere with a team of around 250 professionals. We work closely with Eniro 118118 and we offer customer service solutions also in Sweden. We are part of the Eniro Group, listed on the Stockholm Stock Exchange, and employ some 1,700 people in the Nordic countries and Poland. Read more about the Eniro Group.

Sentraali (Oy Eniro Finland Ab)
Phone +358 (0)29 0100 100 (Mon-Fri 8-16)
Fax +358 (0) 29 0100 101
Business ID-number 0100130-4
Registered domicile office Helsinki
E-mail firstname.lastname@sentraali.fi

Helsinki: Valimotie 9-11, FI-00380 Helsinki
Kajaani: Viestitie 2, FI-87700 Kajaani
Tampere: Finlaysoninkatu 5, FI-33210 Tampere

Customer service
tel. +358 (0)29 0100 100 (Mon-Fri 8-16)
e-mail: asiakaspalvelu@sentraali.fi

The Strongest in Finland -certificate

The Strongest in Finland -certificate is a sign of a company’s positive financial figures, background information and good payment behaviour. That tells the customers, partners, credit allowers and other stakeholders that cooperation with the company is on a steady foundation. The certificate is based on the Rating Alfa -credit rating of Suomen Asiakastieto.