Sentraali

Successful 24/7 customer service solutions

Are you looking for a modern way to provide the best possible service to your customers? Look no further! We’ve been providing successful customer service solutions since 1911 so you can rely on us to take care of your customers needs promptly and professionally. But don’t just take our word for it – 80 per cent of our customers would recommend us.

We can manage your company’s customer service, technical support, moderation, sales and customer management, as well as the telephone exchange. We operate wherever your customers are, and serve them by phone, email, web pages and on social media and in chats – whenever and wherever you need us to be. We are able to handle large volumes efficiently and with great quality.

In addition to tailored customer service solutions, we also provide 0100100 directory assistance and local search services. For our business customers, we additionally offer digital marketing solutions that enable them to stand out and to be found better and hence enhance their sales. Read more about 0100100-services and digital marketing solutions: www.0100100.fi.

We operate in Helsinki, Kajaani, Rovaniemi. Tampere and Turku with a team of around 350 professionals. We work closely with Eniro 118118 and we offer customer service solutions also in Sweden. We are part of the Eniro Group, listed on the Stockholm Stock Exchange, and employ some 1,600 people in the Nordic countries and Poland. Read more about the Eniro Group.

Sentraali (Oy Eniro Finland Ab)
Phone +358 (0)29 0100 100 (Mon-Fri 8-16)
Fax +358 (0) 29 0100 101
Business ID-number 0100130-4
Registered domicile office Helsinki
E-mail firstname.lastname@enirofinland.fi

Address
Helsinki: Valimotie 9-11, FI-00380 Helsinki
Kajaani: Viestitie 2, FI-87700 Kajaani
Rovaniemi: Rovakatu 29 , FI-96200 Rovaniemi
Tampere:  Finlaysoninkuja 3, FI-33210 Tampere
Tampere:  Näsilinnankatu 41-43, FI-33200 Tampere
Turku: Brahenkatu 20, FI-20100 Turku

Customer service
tel. +358 (0)29 0100 100 (Mon-Fri 8-16)
e-mail: asiakaspalvelu@enirofinland.fi


The Strongest in Finland -certificate

The Strongest in Finland -certificate is a sign of a company’s positive financial figures, background information and good payment behaviour. That tells the customers, partners, credit allowers and other stakeholders that cooperation with the company is on a steady foundation. The certificate is based on the Rating Alfa -credit rating of Suomen Asiakastieto.